Key Insights
The New Zealand e-commerce market, valued at approximately $15 billion NZD in 2025 (estimated based on a CAGR of 8.7% and considering typical market growth patterns), is experiencing robust expansion. Driven by increasing internet penetration, smartphone adoption, and a growing preference for online shopping convenience, the sector shows strong potential for future growth. Key players like The Warehouse Group, Fishpond, Mighty Ape, and Trade Me dominate the landscape, competing across diverse product categories. The market's growth is fueled by several factors, including improved logistics and delivery infrastructure, the rise of mobile commerce, and increasing consumer trust in online transactions. However, challenges remain, such as the relatively small market size compared to larger economies, and the need to address concerns around data security and consumer protection. Further segmentation within the market, based on specific product categories (e.g., electronics, fashion, groceries), will become increasingly important for businesses to accurately target their marketing and logistics strategies. The forecast period (2025-2033) anticipates continued growth, potentially exceeding $25 billion NZD by 2033, driven by sustained consumer adoption and technological advancements in e-commerce platforms.
This growth will likely be accompanied by increasing competition and a focus on enhancing customer experience. Successful players will need to adapt to evolving consumer demands, optimize their supply chains, and embrace innovative technologies like artificial intelligence and personalized marketing. The government's role in supporting digital infrastructure and fostering a favourable regulatory environment will also be crucial in shaping the long-term trajectory of the New Zealand e-commerce market. Market penetration in rural areas presents a significant opportunity for growth, requiring investment in reliable delivery networks and effective marketing strategies to reach these consumers. Sustained investment in cybersecurity will remain paramount to building consumer confidence and mitigating the risks associated with online transactions.

New Zealand E-Commerce Industry: A Comprehensive Market Report (2019-2033)
This in-depth report provides a comprehensive analysis of the New Zealand e-commerce industry, covering its evolution, key players, growth drivers, and future prospects. The study period spans from 2019 to 2033, with 2025 serving as both the base and estimated year. The forecast period extends from 2025 to 2033, while the historical period encompasses 2019-2024. This report is essential for stakeholders seeking to understand the dynamics of this rapidly evolving market and capitalize on emerging opportunities. The total market value in 2025 is estimated at NZD xx Million.
New Zealand E-Commerce Industry Market Composition & Trends
This section evaluates the competitive landscape, innovation drivers, regulatory framework, substitute products, consumer demographics, and merger & acquisition (M&A) activities within the New Zealand e-commerce sector. We analyze market share distribution among major players, including but not limited to Fishpond Ltd, EziBuy, Dick Smith, Mighty Ape, Kmart, Countdown, Grabone, Trade Me, Briscoe, The Warehouse NZ, Priceme, and Farmers. The report delves into the impact of these factors on overall market growth and profitability.
- Market Concentration: The New Zealand e-commerce market exhibits a moderate level of concentration, with a few dominant players holding significant market share. The report quantifies market share for key players and analyzes the competitive intensity. xx Million was the total M&A deal value in 2024.
- Innovation Catalysts: Technological advancements, such as the rise of mobile commerce and personalized shopping experiences, are key innovation drivers. The report identifies specific technologies and their impact.
- Regulatory Landscape: The regulatory environment in New Zealand influences e-commerce practices, including data privacy and consumer protection. The report outlines key regulations and their implications.
- Substitute Products: Traditional brick-and-mortar stores and alternative online marketplaces pose competitive threats. The report assesses their impact on market dynamics.
- End-User Profiles: The report profiles key consumer segments, analyzing their purchasing behavior and preferences based on demographics and other factors.
- M&A Activities: The report documents recent mergers and acquisitions within the New Zealand e-commerce sector, analyzing their impact on market structure and competition.

New Zealand E-Commerce Industry Industry Evolution
This section examines the historical and projected growth trajectory of the New Zealand e-commerce market, analyzing factors driving expansion, technological innovations, and evolving consumer preferences. It provides detailed growth rate data, adoption metrics for key technologies, and an assessment of how consumer behavior impacts market evolution. The NZD xx Million market value in 2024 demonstrates consistent growth. We also project a Compound Annual Growth Rate (CAGR) of xx% from 2025 to 2033. Key aspects influencing market evolution are detailed, including the changing role of mobile commerce, the impact of social media marketing, and the growing preference for online payment options.
Leading Regions, Countries, or Segments in New Zealand E-Commerce Industry
This section identifies the leading region or segment within the New Zealand e-commerce market. The analysis focuses on Market Segmentation - by Application. The dominance of a specific region or segment is explained through detailed analysis, examining key drivers such as investment patterns, government support, and infrastructure developments.
- Key Drivers of Dominance:
- Investment Trends: Significant investments in e-commerce infrastructure and logistics within the dominant region.
- Regulatory Support: Favorable regulatory policies encouraging e-commerce growth in this region.
- Consumer Behavior: High online shopping penetration and strong consumer preference for e-commerce within the leading segment.
New Zealand E-Commerce Industry Product Innovations
The New Zealand e-commerce sector witnesses continuous product innovation. Recent advancements include the implementation of advanced personalization algorithms, the integration of augmented reality (AR) and virtual reality (VR) technologies in online shopping, and the rise of subscription-based e-commerce models. These innovations enhance the online shopping experience, boosting customer engagement and driving sales. The adoption of blockchain technology for secure transactions and supply chain management is also gaining traction. Specific examples of successful product innovations and their impact on market growth are discussed.
Propelling Factors for New Zealand E-Commerce Industry Growth
Several factors propel the growth of the New Zealand e-commerce industry. Increased internet and smartphone penetration coupled with rising disposable incomes are driving factors. Government initiatives promoting digital commerce create a supportive environment. The adoption of advanced logistics and delivery systems ensures efficient order fulfillment. The expanding range of products available online also contributes significantly.
Obstacles in the New Zealand E-Commerce Industry Market
Despite its growth potential, the New Zealand e-commerce industry faces challenges. Stringent regulations and compliance requirements increase operational costs. Supply chain disruptions caused by global events can negatively impact business operations. Intense competition among established and emerging players presents a significant hurdle. These obstacles impact market growth and profitability, and the report quantifies these impacts where possible. For example, supply chain issues in 2022 caused a xx% decrease in sales for some businesses.
Future Opportunities in New Zealand E-Commerce Industry
The New Zealand e-commerce market presents significant future opportunities. Expansion into underserved rural markets offers growth potential. The adoption of emerging technologies such as artificial intelligence (AI) and machine learning (ML) for improved customer service and targeted marketing can lead to better business results. Understanding shifting consumer preferences and tailoring products and services accordingly is crucial for success.
Major Players in the New Zealand E-Commerce Industry Ecosystem
- Fishpond Ltd
- EziBuy
- Dick Smith
- Mighty Ape
- Kmart
- Countdown co nz
- Grabone
- Trade Me
- Briscoe
- The Warehouse NZ
- Priceme
- Farmers
Key Developments in New Zealand E-Commerce Industry Industry
- March 2022: Australian e-commerce company MyDeal announced plans to expand into New Zealand.
- April 2022: Launch of Andoo, an e-commerce-only retailer offering next-day delivery in Auckland and Hamilton, with plans for nationwide expansion.
Strategic New Zealand E-Commerce Industry Market Forecast
The New Zealand e-commerce industry is poised for continued growth, driven by technological advancements, favorable regulatory environments, and evolving consumer preferences. The increasing adoption of mobile commerce and omnichannel strategies will shape the future of the industry. Further expansion into rural areas and tapping into niche markets offer substantial growth opportunities. The projected CAGR of xx% indicates a strong potential for market expansion and increased revenue generation.
New Zealand E-Commerce Industry Segmentation
-
1. B2C E-commerce
- 1.1. Market Size (GMV) for the Period of 2017-2027
-
1.2. Market Segmentation - by Application
- 1.2.1. Beauty and Personal Care
- 1.2.2. Consumer Electronics
- 1.2.3. Fashion and Apparel
- 1.2.4. Food and Beverages
- 1.2.5. Furniture and Home
- 1.2.6. Others (Toys, DIY, Media, etc.)
- 2. Market Size (GMV) for the Period of 2017-2027
-
3. Application
- 3.1. Beauty and Personal Care
- 3.2. Consumer Electronics
- 3.3. Fashion and Apparel
- 3.4. Food and Beverages
- 3.5. Furniture and Home
- 3.6. Others (Toys, DIY, Media, etc.)
- 4. Beauty and Personal Care
- 5. Consumer Electronics
- 6. Fashion and Apparel
- 7. Food and Beverages
- 8. Furniture and Home
- 9. Others (Toys, DIY, Media, etc.)
-
10. B2B E-commerce
- 10.1. Market Size for the Period of 2017-2027
New Zealand E-Commerce Industry Segmentation By Geography
- 1. New Zealand

New Zealand E-Commerce Industry REPORT HIGHLIGHTS
Aspects | Details |
---|---|
Study Period | 2019-2033 |
Base Year | 2024 |
Estimated Year | 2025 |
Forecast Period | 2025-2033 |
Historical Period | 2019-2024 |
Growth Rate | CAGR of 8.70% from 2019-2033 |
Segmentation |
|
Table of Contents
- 1. Introduction
- 1.1. Research Scope
- 1.2. Market Segmentation
- 1.3. Research Methodology
- 1.4. Definitions and Assumptions
- 2. Executive Summary
- 2.1. Introduction
- 3. Market Dynamics
- 3.1. Introduction
- 3.2. Market Drivers
- 3.2.1. Increasing Online Shoppers is Expected to Boost the Market; Rising Adoption of Buy Now Pay Later Services
- 3.3. Market Restrains
- 3.3.1. ; Technology is Expensive to Integrate and Comparatively Slower Charging
- 3.4. Market Trends
- 3.4.1. Increasing Online Shoppers is Expected to Boost the Market
- 4. Market Factor Analysis
- 4.1. Porters Five Forces
- 4.2. Supply/Value Chain
- 4.3. PESTEL analysis
- 4.4. Market Entropy
- 4.5. Patent/Trademark Analysis
- 5. New Zealand E-Commerce Industry Analysis, Insights and Forecast, 2019-2031
- 5.1. Market Analysis, Insights and Forecast - by B2C E-commerce
- 5.1.1. Market Size (GMV) for the Period of 2017-2027
- 5.1.2. Market Segmentation - by Application
- 5.1.2.1. Beauty and Personal Care
- 5.1.2.2. Consumer Electronics
- 5.1.2.3. Fashion and Apparel
- 5.1.2.4. Food and Beverages
- 5.1.2.5. Furniture and Home
- 5.1.2.6. Others (Toys, DIY, Media, etc.)
- 5.2. Market Analysis, Insights and Forecast - by Market Size (GMV) for the Period of 2017-2027
- 5.3. Market Analysis, Insights and Forecast - by Application
- 5.3.1. Beauty and Personal Care
- 5.3.2. Consumer Electronics
- 5.3.3. Fashion and Apparel
- 5.3.4. Food and Beverages
- 5.3.5. Furniture and Home
- 5.3.6. Others (Toys, DIY, Media, etc.)
- 5.4. Market Analysis, Insights and Forecast - by Beauty and Personal Care
- 5.5. Market Analysis, Insights and Forecast - by Consumer Electronics
- 5.6. Market Analysis, Insights and Forecast - by Fashion and Apparel
- 5.7. Market Analysis, Insights and Forecast - by Food and Beverages
- 5.8. Market Analysis, Insights and Forecast - by Furniture and Home
- 5.9. Market Analysis, Insights and Forecast - by Others (Toys, DIY, Media, etc.)
- 5.10. Market Analysis, Insights and Forecast - by B2B E-commerce
- 5.10.1. Market Size for the Period of 2017-2027
- 5.11. Market Analysis, Insights and Forecast - by Region
- 5.11.1. New Zealand
- 5.1. Market Analysis, Insights and Forecast - by B2C E-commerce
- 6. Competitive Analysis
- 6.1. Market Share Analysis 2024
- 6.2. Company Profiles
- 6.2.1 Fishpond Ltd
- 6.2.1.1. Overview
- 6.2.1.2. Products
- 6.2.1.3. SWOT Analysis
- 6.2.1.4. Recent Developments
- 6.2.1.5. Financials (Based on Availability)
- 6.2.2 EziBuy com*List Not Exhaustive
- 6.2.2.1. Overview
- 6.2.2.2. Products
- 6.2.2.3. SWOT Analysis
- 6.2.2.4. Recent Developments
- 6.2.2.5. Financials (Based on Availability)
- 6.2.3 Dicksmith
- 6.2.3.1. Overview
- 6.2.3.2. Products
- 6.2.3.3. SWOT Analysis
- 6.2.3.4. Recent Developments
- 6.2.3.5. Financials (Based on Availability)
- 6.2.4 MightyApe
- 6.2.4.1. Overview
- 6.2.4.2. Products
- 6.2.4.3. SWOT Analysis
- 6.2.4.4. Recent Developments
- 6.2.4.5. Financials (Based on Availability)
- 6.2.5 Kmart
- 6.2.5.1. Overview
- 6.2.5.2. Products
- 6.2.5.3. SWOT Analysis
- 6.2.5.4. Recent Developments
- 6.2.5.5. Financials (Based on Availability)
- 6.2.6 Countdown co nz
- 6.2.6.1. Overview
- 6.2.6.2. Products
- 6.2.6.3. SWOT Analysis
- 6.2.6.4. Recent Developments
- 6.2.6.5. Financials (Based on Availability)
- 6.2.7 Grabone
- 6.2.7.1. Overview
- 6.2.7.2. Products
- 6.2.7.3. SWOT Analysis
- 6.2.7.4. Recent Developments
- 6.2.7.5. Financials (Based on Availability)
- 6.2.8 Trade Me
- 6.2.8.1. Overview
- 6.2.8.2. Products
- 6.2.8.3. SWOT Analysis
- 6.2.8.4. Recent Developments
- 6.2.8.5. Financials (Based on Availability)
- 6.2.9 Briscoe
- 6.2.9.1. Overview
- 6.2.9.2. Products
- 6.2.9.3. SWOT Analysis
- 6.2.9.4. Recent Developments
- 6.2.9.5. Financials (Based on Availability)
- 6.2.10 The Warehouse NZ
- 6.2.10.1. Overview
- 6.2.10.2. Products
- 6.2.10.3. SWOT Analysis
- 6.2.10.4. Recent Developments
- 6.2.10.5. Financials (Based on Availability)
- 6.2.11 Priceme
- 6.2.11.1. Overview
- 6.2.11.2. Products
- 6.2.11.3. SWOT Analysis
- 6.2.11.4. Recent Developments
- 6.2.11.5. Financials (Based on Availability)
- 6.2.12 Farmers
- 6.2.12.1. Overview
- 6.2.12.2. Products
- 6.2.12.3. SWOT Analysis
- 6.2.12.4. Recent Developments
- 6.2.12.5. Financials (Based on Availability)
- 6.2.1 Fishpond Ltd
List of Figures
- Figure 1: New Zealand E-Commerce Industry Revenue Breakdown (Million, %) by Product 2024 & 2032
- Figure 2: New Zealand E-Commerce Industry Share (%) by Company 2024
List of Tables
- Table 1: New Zealand E-Commerce Industry Revenue Million Forecast, by Region 2019 & 2032
- Table 2: New Zealand E-Commerce Industry Revenue Million Forecast, by B2C E-commerce 2019 & 2032
- Table 3: New Zealand E-Commerce Industry Revenue Million Forecast, by Market Size (GMV) for the Period of 2017-2027 2019 & 2032
- Table 4: New Zealand E-Commerce Industry Revenue Million Forecast, by Application 2019 & 2032
- Table 5: New Zealand E-Commerce Industry Revenue Million Forecast, by Beauty and Personal Care 2019 & 2032
- Table 6: New Zealand E-Commerce Industry Revenue Million Forecast, by Consumer Electronics 2019 & 2032
- Table 7: New Zealand E-Commerce Industry Revenue Million Forecast, by Fashion and Apparel 2019 & 2032
- Table 8: New Zealand E-Commerce Industry Revenue Million Forecast, by Food and Beverages 2019 & 2032
- Table 9: New Zealand E-Commerce Industry Revenue Million Forecast, by Furniture and Home 2019 & 2032
- Table 10: New Zealand E-Commerce Industry Revenue Million Forecast, by Others (Toys, DIY, Media, etc.) 2019 & 2032
- Table 11: New Zealand E-Commerce Industry Revenue Million Forecast, by B2B E-commerce 2019 & 2032
- Table 12: New Zealand E-Commerce Industry Revenue Million Forecast, by Region 2019 & 2032
- Table 13: New Zealand E-Commerce Industry Revenue Million Forecast, by Country 2019 & 2032
- Table 14: New Zealand E-Commerce Industry Revenue Million Forecast, by B2C E-commerce 2019 & 2032
- Table 15: New Zealand E-Commerce Industry Revenue Million Forecast, by Market Size (GMV) for the Period of 2017-2027 2019 & 2032
- Table 16: New Zealand E-Commerce Industry Revenue Million Forecast, by Application 2019 & 2032
- Table 17: New Zealand E-Commerce Industry Revenue Million Forecast, by Beauty and Personal Care 2019 & 2032
- Table 18: New Zealand E-Commerce Industry Revenue Million Forecast, by Consumer Electronics 2019 & 2032
- Table 19: New Zealand E-Commerce Industry Revenue Million Forecast, by Fashion and Apparel 2019 & 2032
- Table 20: New Zealand E-Commerce Industry Revenue Million Forecast, by Food and Beverages 2019 & 2032
- Table 21: New Zealand E-Commerce Industry Revenue Million Forecast, by Furniture and Home 2019 & 2032
- Table 22: New Zealand E-Commerce Industry Revenue Million Forecast, by Others (Toys, DIY, Media, etc.) 2019 & 2032
- Table 23: New Zealand E-Commerce Industry Revenue Million Forecast, by B2B E-commerce 2019 & 2032
- Table 24: New Zealand E-Commerce Industry Revenue Million Forecast, by Country 2019 & 2032
Frequently Asked Questions
1. What is the projected Compound Annual Growth Rate (CAGR) of the New Zealand E-Commerce Industry?
The projected CAGR is approximately 8.70%.
2. Which companies are prominent players in the New Zealand E-Commerce Industry?
Key companies in the market include Fishpond Ltd, EziBuy com*List Not Exhaustive, Dicksmith, MightyApe, Kmart, Countdown co nz, Grabone, Trade Me, Briscoe, The Warehouse NZ, Priceme, Farmers.
3. What are the main segments of the New Zealand E-Commerce Industry?
The market segments include B2C E-commerce, Market Size (GMV) for the Period of 2017-2027, Application, Beauty and Personal Care, Consumer Electronics, Fashion and Apparel, Food and Beverages, Furniture and Home, Others (Toys, DIY, Media, etc.), B2B E-commerce.
4. Can you provide details about the market size?
The market size is estimated to be USD XX Million as of 2022.
5. What are some drivers contributing to market growth?
Increasing Online Shoppers is Expected to Boost the Market; Rising Adoption of Buy Now Pay Later Services.
6. What are the notable trends driving market growth?
Increasing Online Shoppers is Expected to Boost the Market.
7. Are there any restraints impacting market growth?
; Technology is Expensive to Integrate and Comparatively Slower Charging.
8. Can you provide examples of recent developments in the market?
March 2022 - Australian e-commerce company MyDeal announced its plans to expand into New Zealand during the first half of the calendar year. After that, the company is eyeing moving further abroad, entering the UK and the US markets.
9. What pricing options are available for accessing the report?
Pricing options include single-user, multi-user, and enterprise licenses priced at USD 3800, USD 4500, and USD 5800 respectively.
10. Is the market size provided in terms of value or volume?
The market size is provided in terms of value, measured in Million.
11. Are there any specific market keywords associated with the report?
Yes, the market keyword associated with the report is "New Zealand E-Commerce Industry," which aids in identifying and referencing the specific market segment covered.
12. How do I determine which pricing option suits my needs best?
The pricing options vary based on user requirements and access needs. Individual users may opt for single-user licenses, while businesses requiring broader access may choose multi-user or enterprise licenses for cost-effective access to the report.
13. Are there any additional resources or data provided in the New Zealand E-Commerce Industry report?
While the report offers comprehensive insights, it's advisable to review the specific contents or supplementary materials provided to ascertain if additional resources or data are available.
14. How can I stay updated on further developments or reports in the New Zealand E-Commerce Industry?
To stay informed about further developments, trends, and reports in the New Zealand E-Commerce Industry, consider subscribing to industry newsletters, following relevant companies and organizations, or regularly checking reputable industry news sources and publications.
Methodology
Step 1 - Identification of Relevant Samples Size from Population Database



Step 2 - Approaches for Defining Global Market Size (Value, Volume* & Price*)

Note*: In applicable scenarios
Step 3 - Data Sources
Primary Research
- Web Analytics
- Survey Reports
- Research Institute
- Latest Research Reports
- Opinion Leaders
Secondary Research
- Annual Reports
- White Paper
- Latest Press Release
- Industry Association
- Paid Database
- Investor Presentations

Step 4 - Data Triangulation
Involves using different sources of information in order to increase the validity of a study
These sources are likely to be stakeholders in a program - participants, other researchers, program staff, other community members, and so on.
Then we put all data in single framework & apply various statistical tools to find out the dynamic on the market.
During the analysis stage, feedback from the stakeholder groups would be compared to determine areas of agreement as well as areas of divergence