Key Insights
The US healthcare Business Process Outsourcing (BPO) market, valued at $133 million in 2025, is projected to experience robust growth, driven by a compound annual growth rate (CAGR) of 8.11% from 2025 to 2033. This expansion is fueled by several key factors. The increasing complexity of healthcare regulations and administrative tasks necessitates outsourcing for efficiency and cost reduction. Providers and payers are seeking BPO services to streamline processes such as patient enrollment, revenue cycle management, claims processing, and customer relationship management (CRM). Technological advancements, particularly in data analytics and automation, are further enhancing the efficiency and effectiveness of BPO solutions, driving market adoption. The rising adoption of value-based care models also contributes to growth, as providers focus on improving operational efficiency to manage costs and enhance patient outcomes. Specific segments like revenue cycle management and patient care services are expected to witness particularly strong growth due to the rising demand for improved billing accuracy and enhanced patient experience. Leading players such as Accenture, Cognizant, and UnitedHealth Group, along with specialized healthcare BPO providers, are actively competing in this dynamic market, leading to innovation and improved service offerings.
Geographic variations exist within the US market. While precise regional breakdowns aren't provided, we can infer that states with higher healthcare expenditures and a larger concentration of healthcare providers (e.g., California, Texas, Florida, New York) likely represent larger segments of the overall market. The Northeast, Southeast, Midwest, Southwest, and West regions will experience growth in line with the national CAGR, though the specific rates may vary based on regional economic conditions and healthcare infrastructure. The competitive landscape is characterized by a mix of large multinational corporations and specialized healthcare BPO providers, offering a wide range of services tailored to the unique needs of different stakeholders within the healthcare ecosystem. The continued adoption of cloud-based solutions and AI-powered automation tools will shape future growth trajectories within the market.
US Healthcare BPO Industry Market Report: 2019-2033
This comprehensive report provides a detailed analysis of the US Healthcare Business Process Outsourcing (BPO) industry, covering market size, segmentation, key players, growth drivers, and future trends from 2019 to 2033. With a base year of 2025 and an estimated market value of $XX Billion, this report is an invaluable resource for stakeholders seeking insights into this dynamic sector. The forecast period spans 2025-2033, building upon historical data from 2019-2024.

US Healthcare BPO Industry Market Composition & Trends
The US Healthcare BPO market exhibits a moderately concentrated landscape, with major players like Accenture PLC, Cognizant, and UnitedHealth Group Incorporated holding significant market share. However, the presence of numerous smaller, specialized firms fosters competition and innovation. The market is shaped by stringent regulatory landscapes like HIPAA, driving the need for robust security and compliance solutions. Substitute products, such as in-house service teams, exist, but BPO often offers cost and efficiency advantages. End-users span healthcare providers, payers, and pharmaceutical companies, each with unique needs and priorities.
- Market Concentration: The top 5 players account for approximately XX% of the market share in 2025.
- Innovation Catalysts: AI, machine learning, and automation are driving process efficiency and cost reduction.
- Regulatory Landscape: HIPAA and other regulations significantly impact service delivery and security protocols.
- M&A Activity: The period 2019-2024 saw approximately XX M&A deals valued at $XX Billion, reflecting industry consolidation and expansion. Examples include the March 2022 acquisition of Healthcare Resource Group Inc. by CPSI.

US Healthcare BPO Industry Industry Evolution
The US Healthcare BPO industry has experienced substantial growth from 2019 to 2024, with a Compound Annual Growth Rate (CAGR) of XX%. This growth is primarily fueled by the increasing adoption of technology, such as cloud computing and artificial intelligence, to enhance operational efficiency and reduce costs. The rising demand for improved patient care, coupled with escalating healthcare costs, necessitates outsourcing non-core functions. Shifting consumer demands, particularly the rise of telehealth and value-based care, are reshaping the services BPO providers offer, prompting them to adapt and innovate. The market is expected to maintain robust growth throughout the forecast period (2025-2033), driven by factors like the growing adoption of digital health technologies and the increasing demand for specialized services.
Leading Regions, Countries, or Segments in US Healthcare BPO Industry
The Revenue Cycle Management (RCM) segment within Provider Services dominates the US Healthcare BPO market. This is largely attributed to the complex and time-consuming nature of billing and claims processing. Pharmaceutical services are also significant, with a strong focus on Research and Development (R&D) and non-clinical services.
- Key Drivers for RCM Dominance:
- High demand for improved efficiency and cost reduction in billing processes.
- Increasing complexity of healthcare regulations and payer requirements.
- Growth of value-based care models.
- Key Drivers for Pharmaceutical Services Growth:
- High R&D investment and outsourcing of non-core functions.
- Growing demand for clinical trial management and data analysis.
- Stringent regulatory requirements for drug development and manufacturing.
US Healthcare BPO Industry Product Innovations
Recent innovations include AI-powered solutions for automating claims processing, chatbots for enhanced patient engagement, and advanced analytics for improved risk management and care coordination. These advancements translate to increased efficiency, reduced costs, and improved patient outcomes. Unique selling propositions often center around specialized expertise, compliance adherence, and sophisticated technological capabilities.
Propelling Factors for US Healthcare BPO Industry Growth
Several factors contribute to the industry's growth. Technological advancements, such as AI and machine learning, offer automation and efficiency gains. Economic factors, including the rising cost of healthcare, incentivize outsourcing. Regulatory pressures, including HIPAA compliance, necessitate specialized expertise that BPO firms offer.
Obstacles in the US Healthcare BPO Industry Market
The industry faces challenges like stringent regulatory compliance (HIPAA), which can be costly and complex. Supply chain disruptions, like those experienced during the pandemic, can impact service delivery. Intense competition among BPO providers necessitates continuous innovation and differentiation. Data security concerns and cybersecurity threats remain significant challenges.
Future Opportunities in US Healthcare BPO Industry
The industry will see growth opportunities in expanding into new markets, particularly in areas with growing healthcare needs and digital health adoption. Technological innovations such as AI and blockchain can further improve efficiency and security. Focus on value-based care and telehealth services will continue to create new demand.
Major Players in the US Healthcare BPO Industry Ecosystem
- Accenture PLC
- Cognizant
- UnitedHealth Group Incorporated
- GeBBs Healthcare Solutions
- IBM Corporation
- Sutherland Healthcare Solutions
- Parexel International
- IQVIA
- Capgemini
- Genpact Limited
Key Developments in US Healthcare BPO Industry Industry
- May 2023: Atento recognized as a leader in Customer Experience and Outsourcing services in Latin America by Frost & Sullivan. This highlights the growing global demand for BPO services and the potential for expansion beyond the US market.
- March 2022: CPSI's acquisition of Healthcare Resource Group Inc. strengthens CPSI's position in the RCM segment, demonstrating the ongoing consolidation within the industry.
Strategic US Healthcare BPO Industry Market Forecast
The US Healthcare BPO market is poised for continued growth, driven by technological advancements, regulatory changes, and the increasing demand for efficient and cost-effective healthcare solutions. The focus on value-based care and the expansion of telehealth services will further stimulate demand for specialized BPO services. The market is expected to reach $XX Billion by 2033, presenting significant opportunities for established players and new entrants alike.
US Healthcare BPO Industry Segmentation
-
1. Payer Service
- 1.1. Human Resource Management
- 1.2. Claims Management
- 1.3. Customer Relationship Management (CRM)
- 1.4. Operational/Administrative Management
- 1.5. Care Management
- 1.6. Provider Management
- 1.7. Other Payer Services
-
2. Pharmaceutical Service
- 2.1. Research and Development
- 2.2. Manufacturing
-
2.3. Non-clinical Services
- 2.3.1. Supply Chain Management and Logistics
- 2.3.2. Sales and Marketing Services
- 2.3.3. Other Non-clinical Services
US Healthcare BPO Industry Segmentation By Geography
-
1. North America
- 1.1. United States
- 1.2. Canada
- 1.3. Mexico
-
2. South America
- 2.1. Brazil
- 2.2. Argentina
- 2.3. Rest of South America
-
3. Europe
- 3.1. United Kingdom
- 3.2. Germany
- 3.3. France
- 3.4. Italy
- 3.5. Spain
- 3.6. Russia
- 3.7. Benelux
- 3.8. Nordics
- 3.9. Rest of Europe
-
4. Middle East & Africa
- 4.1. Turkey
- 4.2. Israel
- 4.3. GCC
- 4.4. North Africa
- 4.5. South Africa
- 4.6. Rest of Middle East & Africa
-
5. Asia Pacific
- 5.1. China
- 5.2. India
- 5.3. Japan
- 5.4. South Korea
- 5.5. ASEAN
- 5.6. Oceania
- 5.7. Rest of Asia Pacific

US Healthcare BPO Industry REPORT HIGHLIGHTS
Aspects | Details |
---|---|
Study Period | 2019-2033 |
Base Year | 2024 |
Estimated Year | 2025 |
Forecast Period | 2025-2033 |
Historical Period | 2019-2024 |
Growth Rate | CAGR of 8.11% from 2019-2033 |
Segmentation |
|
Table of Contents
- 1. Introduction
- 1.1. Research Scope
- 1.2. Market Segmentation
- 1.3. Research Methodology
- 1.4. Definitions and Assumptions
- 2. Executive Summary
- 2.1. Introduction
- 3. Market Dynamics
- 3.1. Introduction
- 3.2. Market Drivers
- 3.2.1. Rapid Increase in Clinical Process Outsourcing (CPO); Increasing R&D in the Healthcare Industry
- 3.3. Market Restrains
- 3.3.1. Data Integrity and Confidentiality
- 3.4. Market Trends
- 3.4.1. Claims Management is Expected to Grow with High CAGR in the Forecast Period
- 4. Market Factor Analysis
- 4.1. Porters Five Forces
- 4.2. Supply/Value Chain
- 4.3. PESTEL analysis
- 4.4. Market Entropy
- 4.5. Patent/Trademark Analysis
- 5. Global US Healthcare BPO Industry Analysis, Insights and Forecast, 2019-2031
- 5.1. Market Analysis, Insights and Forecast - by Payer Service
- 5.1.1. Human Resource Management
- 5.1.2. Claims Management
- 5.1.3. Customer Relationship Management (CRM)
- 5.1.4. Operational/Administrative Management
- 5.1.5. Care Management
- 5.1.6. Provider Management
- 5.1.7. Other Payer Services
- 5.2. Market Analysis, Insights and Forecast - by Pharmaceutical Service
- 5.2.1. Research and Development
- 5.2.2. Manufacturing
- 5.2.3. Non-clinical Services
- 5.2.3.1. Supply Chain Management and Logistics
- 5.2.3.2. Sales and Marketing Services
- 5.2.3.3. Other Non-clinical Services
- 5.3. Market Analysis, Insights and Forecast - by Region
- 5.3.1. North America
- 5.3.2. South America
- 5.3.3. Europe
- 5.3.4. Middle East & Africa
- 5.3.5. Asia Pacific
- 5.1. Market Analysis, Insights and Forecast - by Payer Service
- 6. North America US Healthcare BPO Industry Analysis, Insights and Forecast, 2019-2031
- 6.1. Market Analysis, Insights and Forecast - by Payer Service
- 6.1.1. Human Resource Management
- 6.1.2. Claims Management
- 6.1.3. Customer Relationship Management (CRM)
- 6.1.4. Operational/Administrative Management
- 6.1.5. Care Management
- 6.1.6. Provider Management
- 6.1.7. Other Payer Services
- 6.2. Market Analysis, Insights and Forecast - by Pharmaceutical Service
- 6.2.1. Research and Development
- 6.2.2. Manufacturing
- 6.2.3. Non-clinical Services
- 6.2.3.1. Supply Chain Management and Logistics
- 6.2.3.2. Sales and Marketing Services
- 6.2.3.3. Other Non-clinical Services
- 6.1. Market Analysis, Insights and Forecast - by Payer Service
- 7. South America US Healthcare BPO Industry Analysis, Insights and Forecast, 2019-2031
- 7.1. Market Analysis, Insights and Forecast - by Payer Service
- 7.1.1. Human Resource Management
- 7.1.2. Claims Management
- 7.1.3. Customer Relationship Management (CRM)
- 7.1.4. Operational/Administrative Management
- 7.1.5. Care Management
- 7.1.6. Provider Management
- 7.1.7. Other Payer Services
- 7.2. Market Analysis, Insights and Forecast - by Pharmaceutical Service
- 7.2.1. Research and Development
- 7.2.2. Manufacturing
- 7.2.3. Non-clinical Services
- 7.2.3.1. Supply Chain Management and Logistics
- 7.2.3.2. Sales and Marketing Services
- 7.2.3.3. Other Non-clinical Services
- 7.1. Market Analysis, Insights and Forecast - by Payer Service
- 8. Europe US Healthcare BPO Industry Analysis, Insights and Forecast, 2019-2031
- 8.1. Market Analysis, Insights and Forecast - by Payer Service
- 8.1.1. Human Resource Management
- 8.1.2. Claims Management
- 8.1.3. Customer Relationship Management (CRM)
- 8.1.4. Operational/Administrative Management
- 8.1.5. Care Management
- 8.1.6. Provider Management
- 8.1.7. Other Payer Services
- 8.2. Market Analysis, Insights and Forecast - by Pharmaceutical Service
- 8.2.1. Research and Development
- 8.2.2. Manufacturing
- 8.2.3. Non-clinical Services
- 8.2.3.1. Supply Chain Management and Logistics
- 8.2.3.2. Sales and Marketing Services
- 8.2.3.3. Other Non-clinical Services
- 8.1. Market Analysis, Insights and Forecast - by Payer Service
- 9. Middle East & Africa US Healthcare BPO Industry Analysis, Insights and Forecast, 2019-2031
- 9.1. Market Analysis, Insights and Forecast - by Payer Service
- 9.1.1. Human Resource Management
- 9.1.2. Claims Management
- 9.1.3. Customer Relationship Management (CRM)
- 9.1.4. Operational/Administrative Management
- 9.1.5. Care Management
- 9.1.6. Provider Management
- 9.1.7. Other Payer Services
- 9.2. Market Analysis, Insights and Forecast - by Pharmaceutical Service
- 9.2.1. Research and Development
- 9.2.2. Manufacturing
- 9.2.3. Non-clinical Services
- 9.2.3.1. Supply Chain Management and Logistics
- 9.2.3.2. Sales and Marketing Services
- 9.2.3.3. Other Non-clinical Services
- 9.1. Market Analysis, Insights and Forecast - by Payer Service
- 10. Asia Pacific US Healthcare BPO Industry Analysis, Insights and Forecast, 2019-2031
- 10.1. Market Analysis, Insights and Forecast - by Payer Service
- 10.1.1. Human Resource Management
- 10.1.2. Claims Management
- 10.1.3. Customer Relationship Management (CRM)
- 10.1.4. Operational/Administrative Management
- 10.1.5. Care Management
- 10.1.6. Provider Management
- 10.1.7. Other Payer Services
- 10.2. Market Analysis, Insights and Forecast - by Pharmaceutical Service
- 10.2.1. Research and Development
- 10.2.2. Manufacturing
- 10.2.3. Non-clinical Services
- 10.2.3.1. Supply Chain Management and Logistics
- 10.2.3.2. Sales and Marketing Services
- 10.2.3.3. Other Non-clinical Services
- 10.1. Market Analysis, Insights and Forecast - by Payer Service
- 11. Northeast US Healthcare BPO Industry Analysis, Insights and Forecast, 2019-2031
- 12. Southeast US Healthcare BPO Industry Analysis, Insights and Forecast, 2019-2031
- 13. Midwest US Healthcare BPO Industry Analysis, Insights and Forecast, 2019-2031
- 14. Southwest US Healthcare BPO Industry Analysis, Insights and Forecast, 2019-2031
- 15. West US Healthcare BPO Industry Analysis, Insights and Forecast, 2019-2031
- 16. Competitive Analysis
- 16.1. Global Market Share Analysis 2024
- 16.2. Company Profiles
- 16.2.1 Accenture PLC
- 16.2.1.1. Overview
- 16.2.1.2. Products
- 16.2.1.3. SWOT Analysis
- 16.2.1.4. Recent Developments
- 16.2.1.5. Financials (Based on Availability)
- 16.2.2 Cognizant
- 16.2.2.1. Overview
- 16.2.2.2. Products
- 16.2.2.3. SWOT Analysis
- 16.2.2.4. Recent Developments
- 16.2.2.5. Financials (Based on Availability)
- 16.2.3 UnitedHealth Group Incorporated*List Not Exhaustive
- 16.2.3.1. Overview
- 16.2.3.2. Products
- 16.2.3.3. SWOT Analysis
- 16.2.3.4. Recent Developments
- 16.2.3.5. Financials (Based on Availability)
- 16.2.4 GeBBs Healthcare Solutions
- 16.2.4.1. Overview
- 16.2.4.2. Products
- 16.2.4.3. SWOT Analysis
- 16.2.4.4. Recent Developments
- 16.2.4.5. Financials (Based on Availability)
- 16.2.5 IBM Corporation
- 16.2.5.1. Overview
- 16.2.5.2. Products
- 16.2.5.3. SWOT Analysis
- 16.2.5.4. Recent Developments
- 16.2.5.5. Financials (Based on Availability)
- 16.2.6 Sutherland Healthcare Solutions
- 16.2.6.1. Overview
- 16.2.6.2. Products
- 16.2.6.3. SWOT Analysis
- 16.2.6.4. Recent Developments
- 16.2.6.5. Financials (Based on Availability)
- 16.2.7 Parexel International
- 16.2.7.1. Overview
- 16.2.7.2. Products
- 16.2.7.3. SWOT Analysis
- 16.2.7.4. Recent Developments
- 16.2.7.5. Financials (Based on Availability)
- 16.2.8 IQVIA
- 16.2.8.1. Overview
- 16.2.8.2. Products
- 16.2.8.3. SWOT Analysis
- 16.2.8.4. Recent Developments
- 16.2.8.5. Financials (Based on Availability)
- 16.2.9 Capgemini
- 16.2.9.1. Overview
- 16.2.9.2. Products
- 16.2.9.3. SWOT Analysis
- 16.2.9.4. Recent Developments
- 16.2.9.5. Financials (Based on Availability)
- 16.2.10 Genpact Limited
- 16.2.10.1. Overview
- 16.2.10.2. Products
- 16.2.10.3. SWOT Analysis
- 16.2.10.4. Recent Developments
- 16.2.10.5. Financials (Based on Availability)
- 16.2.1 Accenture PLC
List of Figures
- Figure 1: Global US Healthcare BPO Industry Revenue Breakdown (Million, %) by Region 2024 & 2032
- Figure 2: United states US Healthcare BPO Industry Revenue (Million), by Country 2024 & 2032
- Figure 3: United states US Healthcare BPO Industry Revenue Share (%), by Country 2024 & 2032
- Figure 4: North America US Healthcare BPO Industry Revenue (Million), by Payer Service 2024 & 2032
- Figure 5: North America US Healthcare BPO Industry Revenue Share (%), by Payer Service 2024 & 2032
- Figure 6: North America US Healthcare BPO Industry Revenue (Million), by Pharmaceutical Service 2024 & 2032
- Figure 7: North America US Healthcare BPO Industry Revenue Share (%), by Pharmaceutical Service 2024 & 2032
- Figure 8: North America US Healthcare BPO Industry Revenue (Million), by Country 2024 & 2032
- Figure 9: North America US Healthcare BPO Industry Revenue Share (%), by Country 2024 & 2032
- Figure 10: South America US Healthcare BPO Industry Revenue (Million), by Payer Service 2024 & 2032
- Figure 11: South America US Healthcare BPO Industry Revenue Share (%), by Payer Service 2024 & 2032
- Figure 12: South America US Healthcare BPO Industry Revenue (Million), by Pharmaceutical Service 2024 & 2032
- Figure 13: South America US Healthcare BPO Industry Revenue Share (%), by Pharmaceutical Service 2024 & 2032
- Figure 14: South America US Healthcare BPO Industry Revenue (Million), by Country 2024 & 2032
- Figure 15: South America US Healthcare BPO Industry Revenue Share (%), by Country 2024 & 2032
- Figure 16: Europe US Healthcare BPO Industry Revenue (Million), by Payer Service 2024 & 2032
- Figure 17: Europe US Healthcare BPO Industry Revenue Share (%), by Payer Service 2024 & 2032
- Figure 18: Europe US Healthcare BPO Industry Revenue (Million), by Pharmaceutical Service 2024 & 2032
- Figure 19: Europe US Healthcare BPO Industry Revenue Share (%), by Pharmaceutical Service 2024 & 2032
- Figure 20: Europe US Healthcare BPO Industry Revenue (Million), by Country 2024 & 2032
- Figure 21: Europe US Healthcare BPO Industry Revenue Share (%), by Country 2024 & 2032
- Figure 22: Middle East & Africa US Healthcare BPO Industry Revenue (Million), by Payer Service 2024 & 2032
- Figure 23: Middle East & Africa US Healthcare BPO Industry Revenue Share (%), by Payer Service 2024 & 2032
- Figure 24: Middle East & Africa US Healthcare BPO Industry Revenue (Million), by Pharmaceutical Service 2024 & 2032
- Figure 25: Middle East & Africa US Healthcare BPO Industry Revenue Share (%), by Pharmaceutical Service 2024 & 2032
- Figure 26: Middle East & Africa US Healthcare BPO Industry Revenue (Million), by Country 2024 & 2032
- Figure 27: Middle East & Africa US Healthcare BPO Industry Revenue Share (%), by Country 2024 & 2032
- Figure 28: Asia Pacific US Healthcare BPO Industry Revenue (Million), by Payer Service 2024 & 2032
- Figure 29: Asia Pacific US Healthcare BPO Industry Revenue Share (%), by Payer Service 2024 & 2032
- Figure 30: Asia Pacific US Healthcare BPO Industry Revenue (Million), by Pharmaceutical Service 2024 & 2032
- Figure 31: Asia Pacific US Healthcare BPO Industry Revenue Share (%), by Pharmaceutical Service 2024 & 2032
- Figure 32: Asia Pacific US Healthcare BPO Industry Revenue (Million), by Country 2024 & 2032
- Figure 33: Asia Pacific US Healthcare BPO Industry Revenue Share (%), by Country 2024 & 2032
List of Tables
- Table 1: Global US Healthcare BPO Industry Revenue Million Forecast, by Region 2019 & 2032
- Table 2: Global US Healthcare BPO Industry Revenue Million Forecast, by Payer Service 2019 & 2032
- Table 3: Global US Healthcare BPO Industry Revenue Million Forecast, by Pharmaceutical Service 2019 & 2032
- Table 4: Global US Healthcare BPO Industry Revenue Million Forecast, by Region 2019 & 2032
- Table 5: Global US Healthcare BPO Industry Revenue Million Forecast, by Country 2019 & 2032
- Table 6: Northeast US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 7: Southeast US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 8: Midwest US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 9: Southwest US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 10: West US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 11: Global US Healthcare BPO Industry Revenue Million Forecast, by Payer Service 2019 & 2032
- Table 12: Global US Healthcare BPO Industry Revenue Million Forecast, by Pharmaceutical Service 2019 & 2032
- Table 13: Global US Healthcare BPO Industry Revenue Million Forecast, by Country 2019 & 2032
- Table 14: United States US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 15: Canada US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 16: Mexico US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 17: Global US Healthcare BPO Industry Revenue Million Forecast, by Payer Service 2019 & 2032
- Table 18: Global US Healthcare BPO Industry Revenue Million Forecast, by Pharmaceutical Service 2019 & 2032
- Table 19: Global US Healthcare BPO Industry Revenue Million Forecast, by Country 2019 & 2032
- Table 20: Brazil US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 21: Argentina US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 22: Rest of South America US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 23: Global US Healthcare BPO Industry Revenue Million Forecast, by Payer Service 2019 & 2032
- Table 24: Global US Healthcare BPO Industry Revenue Million Forecast, by Pharmaceutical Service 2019 & 2032
- Table 25: Global US Healthcare BPO Industry Revenue Million Forecast, by Country 2019 & 2032
- Table 26: United Kingdom US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 27: Germany US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 28: France US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 29: Italy US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 30: Spain US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 31: Russia US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 32: Benelux US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 33: Nordics US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 34: Rest of Europe US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 35: Global US Healthcare BPO Industry Revenue Million Forecast, by Payer Service 2019 & 2032
- Table 36: Global US Healthcare BPO Industry Revenue Million Forecast, by Pharmaceutical Service 2019 & 2032
- Table 37: Global US Healthcare BPO Industry Revenue Million Forecast, by Country 2019 & 2032
- Table 38: Turkey US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 39: Israel US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 40: GCC US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 41: North Africa US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 42: South Africa US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 43: Rest of Middle East & Africa US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 44: Global US Healthcare BPO Industry Revenue Million Forecast, by Payer Service 2019 & 2032
- Table 45: Global US Healthcare BPO Industry Revenue Million Forecast, by Pharmaceutical Service 2019 & 2032
- Table 46: Global US Healthcare BPO Industry Revenue Million Forecast, by Country 2019 & 2032
- Table 47: China US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 48: India US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 49: Japan US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 50: South Korea US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 51: ASEAN US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 52: Oceania US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 53: Rest of Asia Pacific US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
Frequently Asked Questions
1. What is the projected Compound Annual Growth Rate (CAGR) of the US Healthcare BPO Industry?
The projected CAGR is approximately 8.11%.
2. Which companies are prominent players in the US Healthcare BPO Industry?
Key companies in the market include Accenture PLC, Cognizant, UnitedHealth Group Incorporated*List Not Exhaustive, GeBBs Healthcare Solutions, IBM Corporation, Sutherland Healthcare Solutions, Parexel International, IQVIA, Capgemini, Genpact Limited.
3. What are the main segments of the US Healthcare BPO Industry?
The market segments include Payer Service, Pharmaceutical Service.
4. Can you provide details about the market size?
The market size is estimated to be USD 133 Million as of 2022.
5. What are some drivers contributing to market growth?
Rapid Increase in Clinical Process Outsourcing (CPO); Increasing R&D in the Healthcare Industry.
6. What are the notable trends driving market growth?
Claims Management is Expected to Grow with High CAGR in the Forecast Period.
7. Are there any restraints impacting market growth?
Data Integrity and Confidentiality.
8. Can you provide examples of recent developments in the market?
May 2023: Atento, a major provider of customer relationship and business process outsourcing (CRM/BPO) services, reported that Frost & Sullivan recognized it as a leader in the Frost Radar for Customer Experience and Outsourcing services in Latin America for 2022.
9. What pricing options are available for accessing the report?
Pricing options include single-user, multi-user, and enterprise licenses priced at USD 3800, USD 4500, and USD 5800 respectively.
10. Is the market size provided in terms of value or volume?
The market size is provided in terms of value, measured in Million.
11. Are there any specific market keywords associated with the report?
Yes, the market keyword associated with the report is "US Healthcare BPO Industry," which aids in identifying and referencing the specific market segment covered.
12. How do I determine which pricing option suits my needs best?
The pricing options vary based on user requirements and access needs. Individual users may opt for single-user licenses, while businesses requiring broader access may choose multi-user or enterprise licenses for cost-effective access to the report.
13. Are there any additional resources or data provided in the US Healthcare BPO Industry report?
While the report offers comprehensive insights, it's advisable to review the specific contents or supplementary materials provided to ascertain if additional resources or data are available.
14. How can I stay updated on further developments or reports in the US Healthcare BPO Industry?
To stay informed about further developments, trends, and reports in the US Healthcare BPO Industry, consider subscribing to industry newsletters, following relevant companies and organizations, or regularly checking reputable industry news sources and publications.
Methodology
Step 1 - Identification of Relevant Samples Size from Population Database



Step 2 - Approaches for Defining Global Market Size (Value, Volume* & Price*)

Note*: In applicable scenarios
Step 3 - Data Sources
Primary Research
- Web Analytics
- Survey Reports
- Research Institute
- Latest Research Reports
- Opinion Leaders
Secondary Research
- Annual Reports
- White Paper
- Latest Press Release
- Industry Association
- Paid Database
- Investor Presentations

Step 4 - Data Triangulation
Involves using different sources of information in order to increase the validity of a study
These sources are likely to be stakeholders in a program - participants, other researchers, program staff, other community members, and so on.
Then we put all data in single framework & apply various statistical tools to find out the dynamic on the market.
During the analysis stage, feedback from the stakeholder groups would be compared to determine areas of agreement as well as areas of divergence